Visitor Information

General Conduct

1. Respectful Behavior: Visitors must conduct themselves respectfully toward other guests, mall staff, and store employees. Abusive or disruptive behavior will not be tolerated.
2. Appropriate Attire: Proper attire, including shirts and shoes, must be worn at all times.
3. No Loitering: Prolonged idling or gathering without the intent to shop, dine, or use mall services is not permitted.
4. No Soliciting: Soliciting, distributing flyers, or selling goods/services without mall management’s permission is prohibited.
5. No Smoking: Smoking and vaping are not allowed inside the mall premises, except in designated outdoor smoking areas.

Security and Safety

1. No Weapons or Hazardous Items: Weapons, fireworks, or other dangerous items are strictly prohibited.
2. Surveillance: The mall is under 24/7 surveillance to ensure the safety of all patrons. By entering, visitors consent to being recorded on CCTV.
3. Emergency Procedures: Follow mall security and staff directions during emergencies, alarms, or evacuations.
4. No Skateboarding or Cycling Indoors: Skateboarding, cycling, rollerblading, and using hoverboards or scooters are not allowed inside.
5. No Alcohol Consumption: Alcohol may only be consumed in licensed establishments within the mall. Drinking in public areas or outside designated venues is prohibited.

Parking Rules

1. Authorized Parking Only: Parking is allowed only in designated areas. Illegally parked vehicles may be towed at the owner’s expense.
2. No Overnight Parking: Vehicles are not allowed to be left overnight without prior approval from mall management.
3. Drive Safely: Speeding and reckless driving in the parking lot are prohibited to ensure the safety of pedestrians and other drivers.

Photography and Filming

1. Personal Use Only: Photography and videography for personal use are allowed; however, professional shoots or commercial photography require prior approval from mall management.
2. Respect Privacy: Taking photos or videos of other patrons without their consent is prohibited.

Pet Policy

1. Service Animals Only: Pets are generally not allowed, except for service animals that are trained to assist people with disabilities.

Store Policies

1. Return and Exchange Policies: Each store has its own return and exchange policies. Check with individual stores regarding their specific rules.
2. No Outside Food and Beverages: Outside food and beverages are typically not allowed within the mall or dining establishments.

Lost and Found

1. Report Lost Items: For any lost items, report to the mall’s information desk or customer service.
2. Claiming Found Items: Items found within the mall will be held at the lost and found office for a specified period, after which unclaimed items may be disposed of or donated.